Objective The convention aims to identify and discuss emerging issues related with governance reforms in municipal areas, highlight cutting edge technology and integrated applications, share expertise in efficiently delivering citizen services, assist in the formulation of appropriate strategies, and facilitate the development of interdisciplinary approach to ensure good governance The event will broadly envisage the business process, IT infrastructure (software & hardware), training and capacity building, and the way forward to address the following areas: Sustainable Development Integrated Urban Infrastructure Geographical Information System & City Planning Public Security and Disaster Management Transport and Traffic Waste Management Housing and Poverty Alleviation Utilities Intelligent/Connected cities Reduce Carbon Footprint Single Window Service Delivery